Frequently Asked Questions

• CONVENTION SHOPPING 1
• PROCESSING 3
• SHIPPING 3

CONVENTION SHOPPING

• Order Online and Pick Up at Convention

  

  Honestly this is probably the best option possible!

  If there is a convention (such as Anime North or Fan Expo) coming up, you are in luck as you can simply order online, and pickup at the convention of choice in person.

  This means you get to enjoy:

  • No shipping charge
  • No tax
  • Convention discount on all orders ( cheaper posters and prints, buy 2 get 1 free deals and much more!)
  • Guaranteed stock of your order
  • Meet the artist in PERSON and ask for a signature! (optional)

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  To take advantage of this, please select “Pick Up” for shipping option, and “Cash on Delivery” as payment at checkout, and leave a message on which day you will be coming to the convention for pick up.

  You will get an updated invoice showing the discounted convention price for your order.

  Then show up in person, confirm your order number with me at the convention, pay and get your order!

   

PROCESSING

• Refund?

  All orders are final and there will be no refund or exchange.
  It’s really not worth the trouble / cost for either of us.

• Payment Options

  
  

   

  Cash on Delivery – Used with Orders to be Picked Locally or at Conventions Only

  Square ( using Credit Card) – Any other order will be paid using a credit card through Square

• Processing Time?

  All orders will require a processing time of 48 hrs.

  I ship out orders once a week, so you will likely to receive the order within 2 weeks.

   

   

SHIPPING

• Free Local Pick Up

  Live in or close to Toronto?

  To save on ridiculous shipping cost, I do offer local pick up for FREE!

  Simply choose “Pick Up” option at checkout to take advantage of this option and come get the order in person.

  I will contact you and arrange time to come pickup in front of Air Canada Centre!

   

• Where do I ship?

  Only shipping within Canada at the moment.

  Will be expanding to accept orders to the U.S. in the future.

• Shipping Options

  

  CANADIAN DOMESTIC SHIPPING

  Cost of shipping varies depending on your location, but for simplicity I offer flat $12.50 to ship within Canada with Regular Parcel.

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  Default Regular Parcel :
  2-7 business days | $12.50 FLAT RATE

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  The follow options are available at much higher price and not recommended.
  If you need to ship with either options please leave a message when checking out so I can invoice you the difference in cost.

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  Xpresspost :
  1-2 business days | $15.74 (within ON) – $32.61 (ship to BC)

  Priority :
  1 business day (Guaranteed) | $25.33 (within ON) – $52.95 (ship to BC)

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